Returns & Refunds Policy

Due to the perishable nature of our food products, we offer a 24-hour satisfaction guarantee to ensure your items arrive fresh and in perfect condition. If you receive a damaged or incorrect order, please contact our support team immediately for a replacement or store credit.

1

Inspect Your Delivery

Upon arrival, please check your package for any signs of damage, spoilage, or missing items within 24 hours of delivery.

2

Document the Issue

Take clear photographs of the product, packaging, and shipping label to help our quality control team verify the claim.

3

Submit a Request

Email our support team at [email protected] with your order number and the attached photos to initiate the resolution process.

4

Receive Resolution

Once approved, we will process a full refund to your original payment method or ship a fresh replacement at no additional cost.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing